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Custom Software
Built to Scale

Web apps, mobile apps, enterprise systems and APIs — built for the UAE market with Arabic support and local integrations.

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Free Scoping Call

What we cover in 30 minutes

A structured discovery session before any quote — no obligation, no sales pitch.

01
Requirements Review
We map your core user journeys, must-have features and what can wait for v2.
02
Tech Stack Recommendation
We recommend the right stack for your scale, team and UAE infrastructure requirements.
03
Timeline Estimate
A realistic timeline broken into milestones — not a number pulled from thin air.
04
Budget Range
We give you a budget range immediately so there are no surprises in the proposal.
05
Risks & Dependencies
Third-party APIs, government portals, payment gateways — we flag integration risks early.
What We Build

From idea to launch — and beyond

We handle the full product lifecycle: discovery, design, development, QA, launch and ongoing support.

Custom Web Applications

Bespoke portals, dashboards, and SaaS tools designed around your exact workflow — not a template.

Mobile Apps (iOS & Android)

Native and cross-platform apps with Arabic-language support and UAE payment gateways.

ERP & CRM Systems

Replace disconnected spreadsheets with one unified system covering inventory, invoicing, HR, and CRM.

API & Third-Party Integrations

Connect payment gateways, logistics providers, government portals, and any REST or SOAP API.

UI / UX Design

User research, wireframes, and polished interfaces tested with real users before a single line of code is written.

Maintenance & Support

Ongoing hosting, security patches, performance monitoring, and feature releases under a transparent SLA.

Plans

Who each package suits — and what you receive

Fixed-price projects with clear scope. Every deliverable is named before work begins.

Web App / MVP
From AED 5,000
Fixed price · 4–8 week delivery
Good fit if you:
  • Are a startup or SME needing a proof-of-concept
  • Have a defined scope and clear user flows
  • Need a fast launch to validate the idea
  • Can commit to timely feedback and approvals
Not a fit if you:
  • Have a broad or undefined scope
  • Need mobile apps, complex integrations or admin panels from day one
Key Deliverables
  • Discovery & wireframe document
  • Responsive UI design (up to 10 screens)
  • Fully functional web application
  • Basic user authentication
  • Deployment to your cloud environment
  • 3 months post-launch support
Included
  • Weekly progress calls
  • 3 revision rounds on design
  • QA testing & bug fixes before handover
  • Source code ownership
Full Product
From AED 15,000
Fixed price · 8–16 week delivery
Good fit if you:
  • Need a web + mobile app with integrations
  • Require an admin dashboard and user roles
  • Have payment or third-party API requirements
  • Are building a product for external customers
Not a fit if you:
  • Cannot dedicate a stakeholder for weekly reviews
  • Need a working prototype in under 4 weeks
Key Deliverables
  • Everything in MVP
  • iOS & Android mobile app
  • Admin dashboard with analytics
  • Payment gateway integration (Telr, Stripe, or local)
  • Third-party API integrations
  • Cloud deployment & CI/CD pipeline
  • 6 months post-launch support
Included
  • Bi-weekly stakeholder demos
  • Unlimited design revisions before dev starts
  • Load & security testing
  • Full source code + documentation handover
Enterprise
Custom pricing
Discovery sprint required · Timeline scoped per project
Good fit if you:
  • Need a complex ERP, CRM or multi-tenant SaaS platform
  • Have existing systems to integrate or migrate
  • Need a dedicated development team on retainer
  • Require enterprise integrations (SAP, Oracle, government APIs)
Not a fit if you:
  • Have an undefined scope with no internal product owner
  • Cannot allocate a stakeholder for the full project
Key Deliverables
  • Dedicated development team (2–5 developers)
  • Custom system architecture & design
  • Enterprise API integrations
  • Multi-tenant or multi-branch capability
  • SLA-backed support & monitoring
  • On-site workshops and training
Included
  • Dedicated project manager
  • Weekly executive reports
  • Ongoing retainer options
  • Security audit & compliance review
Comparison

Full specification

Deliverable MVP
From AED 5,000		 Full Product
From AED 15,000		 Enterprise
Custom
Web application✓✓✓
iOS & Android app✕✓✓
Admin dashboardBasicFull analyticsCustom
User roles & permissionsBasicRole-basedEnterprise RBAC
Payment gateway✕✓✓
Third-party API integrations1Up to 5Unlimited
Arabic language supportOptional✓✓
Cloud deployment & CI/CD✕✓✓
Post-launch support3 months6 monthsSLA-backed retainer
Dedicated project manager✕✕✓
Source code ownership✓✓✓
Typical timeline4–8 weeks8–16 weeksPer scope
How We Work

From scoping call to go-live

1
Week 1
Discovery & Scoping
Requirements gathered, user flows mapped, tech stack agreed, fixed-price proposal issued.
2
Week 2–3
Design & Wireframes
Wireframes presented and approved. UI design completed with your branding before dev starts.
3
Week 4+
Development & QA
Sprints with weekly demos. QA and UAT completed before final handover.
4
Final
Launch & Support
Deployed, monitored, and supported. Source code and documentation handed over on day one.
FAQ

Common questions

Yes. All our web and mobile apps support Arabic as a primary language, including right-to-left (RTL) layout, Arabic keyboard input, and bilingual (EN/AR) switching. This is built into the project scope by default for UAE clients.
You do — 100%. We hand over full source code, database schemas, deployment scripts and documentation on the day of go-live. We do not retain any ownership or licence over your product.
Yes. We have experience integrating with UAE government APIs including MOL, MOHRE, GDRFA, DHA, and MOHAP. We also handle local payment gateways (Telr, PayTabs, Network International) and logistics providers.
All projects are fixed-price with a defined scope. We do not charge by the hour for project work — this protects you from budget overruns. Ongoing retainers for post-launch development work on a monthly fixed-hour basis.
Minor changes within scope are absorbed. Material changes — new features, significant redesigns — are scoped and priced as a change order before work begins. Nothing is built without written approval first.

Ready to Build Your Custom Solution?

Book a free 30-minute scoping call — we will define your requirements, timeline and a budget estimate at no charge.

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One Central, Trade Centre 2, Dubai, UAE +971 50 769 8143 info@itcity.ae
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